Transform Patient Experience with
From Consultation to Care, Every Touchpoint Matters
Deploy NFC cards and QR codes across consulting rooms, wards, labs, and pharmacies. Get live feedback metrics for healthcare administration. Connect with HMS, CRM, and billing systems for a unified view of patient satisfaction across your healthcare network.
Patient Satisfaction is Your Competitive Edge
Whether it's a small clinic, a multi-specialty hospital, or a government healthcare center — citizen and patient satisfaction directly impacts reputation, loyalty, and quality of care. Get real-time visibility into what patients experience at every interaction point.
Real-Time Feedback Matrix
Live dashboard showing patient satisfaction across every department, doctor, and staff member. Instant alerts for critical feedback requiring immediate attention.
Doctor & Staff Performance
Track individual performance metrics for doctors, nurses, and support staff. Identify top performers and areas needing improvement without compromising patient privacy.
Branch-Level Visibility
Branded hospital networks get unified analytics across all branches. Compare performance, identify best practices, and standardize patient experience.
HIPAA Compliant
Patient feedback collection that maintains complete privacy compliance. Anonymous feedback options with secure data handling protocols.
See Patient Satisfaction in Real-Time
Healthcare administrators get instant visibility into patient experience across every department, doctor, and touchpoint.
Patient Feedback Dashboard
Premier Healthcare Network • All Branches
Department Performance
Real-time Alerts
Long wait time reported
Patient requested callback
Positive feedback received
Satisfaction Trend (7 Days)
Feedback Collection Across Every Healthcare Touchpoint
Position NFC cards, stickers, or QR codes where patients interact. Capture feedback in the moment when it's most accurate and actionable.
Consulting Rooms
Capture patient feedback immediately after doctor consultations. Understand patient-doctor interaction quality.
Wards & Patient Rooms
Monitor inpatient experience 24/7. Track nursing care, cleanliness, and comfort levels.
Labs & Diagnostics
Measure patient experience during diagnostic tests. Reduce wait time complaints with instant feedback.
Reception & Help Desks
First impression matters. Capture front-desk experience and administrative service quality.
Pharmacy Counters
Track medication dispensing experience. Understand patient concerns about prescriptions.
Emergency Services
Critical feedback from emergency care. Improve response times and care quality.
Built for Healthcare of Any Size
From independent clinics to large hospital networks — private or government — our platform scales with your needs.
Clinics & Small Hospitals
Independent practices, polyclinics, and small hospitals with outpatient services
Medium & Large Hospitals
Multi-department hospitals with wards, ICUs, labs, and specialty centers
Hospital Networks & Chains
Enterprise-scale deployment across multiple branches and branded facilities
Dental Clinic Networks
General dentistry, orthodontics, and dental surgery centers across locations
Eye Care & Ophthalmology
Vision centers, LASIK clinics, and comprehensive eye hospitals
Multi-Specialty Centers
Cardiology, orthopedics, dermatology, and other specialty clinic chains
Pharmacy Chains
Retail pharmacies, hospital pharmacies, and online pharmacy networks
Government Healthcare
Public hospitals, community health centers, and government medical facilities
Single Source of Truth for Your Healthcare Network
Our enterprise connectors seamlessly integrate with your existing healthcare infrastructure. Connect billing systems, CRMs, Hospital Management Systems, and more. No more data silos — get a unified view of patient experience.
Bi-directional Sync
Real-time data exchange with your systems
Secure & Compliant
HIPAA, GDPR, and SOC 2 certified
API-First Architecture
Custom integrations for any system
Dedicated Dashboard for Healthcare Oversight
Regulatory bodies and monitoring agencies get a bird's eye view of patient satisfaction across all healthcare units under their purview. Make data-driven policy decisions.
Live Analytics Dashboard
Real-time visualization of patient feedback across all touchpoints with customizable views.
Smart Alerts System
Automatic escalation for low ratings. Notify relevant staff instantly for service recovery.
Geographic Intelligence
For multi-location networks, compare performance across regions and facilities.
Trend Analysis
Identify patterns over time. Spot declining satisfaction before it becomes a problem.
“Implementing FeedbackNFC across our 12 branches transformed how we understand patient experience. We identified service gaps we never knew existed and improved our patient satisfaction score from 72% to 94% in just 6 months. The real-time alerts have been invaluable for service recovery.”
Dr. Sarah Al-Mansour
Chief Medical Officer - Premier Healthcare Group
Transform Your Healthcare Operations
Improve Patient Loyalty
Happy patients return and refer others. Address concerns before they escalate to complaints or negative reviews online.
Boost Hospital Reputation
Transform patient experience into a competitive advantage. Build trust through transparency and continuous improvement.
Meet Accreditation Standards
Comprehensive documentation for JCI, NABH, and other healthcare accreditation requirements. Audit-ready reports always available.
Data-Driven Decisions
Move beyond guesswork. Make operational and clinical decisions based on actual patient feedback patterns and trends.
Ready to Transform Patient Experience?
Join leading healthcare providers who have revolutionized patient satisfaction. Schedule a personalized demo and see how FeedbackNFC can work for your facility.